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ICCA (Increasing Citizens Choice & Access) started its life as a project designed to discover what barriers exist to the uptake of e-services for learners. ICCA can now offer products and services geared towards overcoming the identified barriers and describing the factors for successful adoption of e-learning. ICCA aims to inform and guide both policy and practice, allowing the benefits of e-learning to be realised and costly mistakes avoided.

ICCA builds upon a unique Strategic Partnership led by City & Guilds and comprising over thirty leading organisations in the public, private and voluntary sectors. The project is funded jointly by the Treasury Invest to Save Unit and the Strategic Partnership and is sponsored by the Department for Education & Skills.


Why was ICCA set up?
A huge potential exists for electronic technologies to increase access, improve effectiveness and reduce the cost of learning and assessment. To realise these potential benefits, cultural, behavioral and technology barriers need to be understood and avoided.


What life will there be beyond the project?
Early reactions to ICCA indicate that its products and services are highly relevant and timely in the current climate of e-service take up. ICCA is currently a finite project with an agreed scope that is scheduled to end in the first quarter of 2005.

The project is now committed to making its products and services accessible.


Click here if you would like to give us feedback on the ICCA Toolkit or on any of the other aspects of the ICCA website.

...continue to what organisations say about the ICCA Toolkit
...continue to ICCA's Strategic Partners







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