| If you are moving into the business of supplying or producing interactive e-services for learners, this document was written for you. You may be a learning professional charged with implementing e-learning, in a company that wishes to get the benefits of online learning support to employees or a specialist in e-services for learners who wishes to understand the barriers to market better. In each case, this document holds information that will help you to increase the benefits of your implementation and reduce the likelihood of making costly mistakes. Containing distilled learning from across the ICCA partnership about the production and operation of interactive e-services, this document should be read together with the Toolkit, case studies, pilot reports, quality in e-learning and research. ...read the document online
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