Appendix 2: Good practice guide for Learning for Living tutors
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Skills profileTeaching or training qualification.Understanding of different learning styles.IT literate and confident in the use of the internet.Good communication skills - written and oral.Good organisational skills.Excellent motivational skills.Capable of creating basic additional learning resources.Proactive in delivering tutor support.Understanding of the rules and netiquette for online communication.Flexibility in approach.Desire to obtain a recognized online tutoring qualification.
Tutor responsibilities
Standard of support (offered by tutor)Tutor to have a thorough working knowledge of the course content.Proactively motivate students and encourage them to complete the course.Respond promptly to student queries. Mark work within a reasonable timescale.Establish and monitor the class community via discussion forum.Evaluate and continuously improve e-tutoring support.Seek feedback from students to improve course provision.Provide guidance and advice re suitability of course and advice re additional support available eg dyslexia support and basic skills.
Practice guide (tutor duties)Carry out initial assessment of students online learning skills.Identify and address any potential barriers to learning identified in the Individual Learning Plan.Mark student work. Provide supportive robust feedback to students.Move students on by offering extra advice and suggestions of additional study materials. Initiate activities that will facilitate learning.Use all communication systems available to communicate with students.Encourage students to use discussion groups and highlight the benefits.Guide students in setting achievable goals. Help students to revise their goals / learning plan to overcome barriers. Create a study program that enhances the online course by providing advice on self study: how to use the internet as a resource and group activities.Encourage learners to complete where attendance and motivation is lacking.Establish a supportive relationship with the students.Provide activities or an introduction to familiarise the student with the online learning platform.Provide face to face group tutor support and guided learning.Inform students of the progression paths available.Keep records of student attendance and progress through the course.Adhere to the college's administrative systems and procedures
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