Sue and her team ran an internal workshop to review the ICCA Toolkit. According to Sue, they found it very useful as a reflective guide and to consolidate what they had already begun to discover about implementing e-learning to date. They noted that it was particularly valuable in highlighting the importance of clarity of purpose, support for interdepartmental collaboration and the need to ensure the correct level of resources needed for successful e-learning deployment. They report that management commitment needs to be visible from the top and long term but that funding to develop their e-learning initiative needs to be won from external sources. In addition, they note that there needs to be resources allocated to ensure employee time to learn - in other words, any initiative to succeed in the long term will need to be incorporated into some form of a learning agreement. They intend to use it as a milestone measure in the future.
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