Linking learning and performance - demonstrating that competence levels, performance levels and learning resources are explicitly and transparently linked (in this case - improvements in perceived usefulness and greater emphasis on investigating and targeting this).
Exploring how to identify individual motivation and orientation as well as 'learning style' and how to classify these to provide adaptive learning in the longer term.
Exploring cultural dimensions as well as systems issues around learning as a social process and learning in teams using technologies. Creating a culture of shared peer supported as well as line management mentored learning.
Building the awareness of learners and managers of the rich range of approaches and processes that can be adopted for learning as opposed to expectations of rich media only. Moving away from simply concentrating on the excitement of media to imagining different learning processes that benefit both the learner and impact on performance.