This case study is divided into 18 parts:
The IDeA initiative
IDeA learning pool
e-Learning experience
What they are doing now
The challenges
Blyth Valley
Learning and business goals
Lessons learned
Union Learning reps
Usefulness of the Toolkit
RBWM
New technology
ICT skills at RBWM
Training in RBWM
Initiatives in place
Corporate induction
Future plans
Usefulness of the Toolkit
...continue to the IDeA initiative
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