This case study is divided into eight parts:
Background
e-Learning history
Old practices, new approaches
Innovation twice over
The challenge!
The resources
One anticipated model
Future plans
Within the Increasing Citizens Choice & Access project (ICCA), a number of pilots were undertaken to test and validate some of the factors that influence the successful mainstreaming of learning technologies. It was hoped that the relevance of these factors, which are described in detail in the ICCA Toolkit, would be illustrated through the pilots. One pilot was specifically focused on the health and social care (H&SC) sector. Early in the project, the H&SC pilot team chose for their pilot new e-learning resources that were still in development, and which aimed to support the life skills development of unpaid carers.
These e-learning resources, now known as Learning for Living (which City & Guilds describes as a single resource), offered the advantage of being new and which, therefore, would provide a case study of an e-learning project in development. At the same time, evaluation feedback from the pilot could influence practice through recommendations for improvements early in the rollout of the programme. The Learning for Living resources are targeted at a group outside the mainstream education and training systems, and therefore offer special challenges in providing technology-supported learning. The development of the programme was a highly innovative initiative for both key stakeholders (City & Guilds and Carers UK); neither had undertaken such an initiative before.
This case study should be read alongside the evaluation report of the pilot for a comprehensive picture of the lessons learned by the individuals and organisations involved.
Learning for Living comprises of both e-learning resources and of an aligned qualification (The Certificate In Personal Development for Unpaid Carers). The e-learning resources will be marketed to those wishing to use them, regardless of whether the learner wishes to be assessed for the qualification.
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