Pilots


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Pilots

The ICCA pilot evaluations and the accompanying evaluation instruments were carried out with the aim of identifying the range of factors that influence successful adoption of e-learning. A number of pilots were undertaken to test and validate some of the factors that influence the successful mainstreaming of learning technologies. It was hoped that the relevance of these factors, which are described in detail in the ICCA Toolkit, would be illustrated through the pilots. One pilot specifically focused on the health and social care (H&SC) sector. Another focused on retail and services (R&S). They should be read in conjunction with the relevant case studies.

LloydsTSB pilot
This report describes the pilot of ACE Service e-learning module delivered to contact centre staff of LloydsTSB in September 2003 and developed and evaluated as part of the ICCA project retail and services group activities. This report should be read within the wider context of the LloydsTSB case study.

...read the pilot online
...download the pilot as a pdf

Learning for Living pilot
Learning for Living comprises a set of new health and social care e-learning resources currently being developed and piloted by City & Guilds, with expert input from Carers UK. For more detail about the background, see the Learning for Living case study.

...read the pilot online
...download the pilot as a pdf

H&SC evaluation instruments
The evaluation instruments, including self-assessment questionnaires and interviews with tutors, used in the Learning for Living pilot.

...more about evaluation instruments

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